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Frequently Asked Questions

  • What can I do to fix or replace a missing tooth?
    A missing tooth can cause consequences that are undesirable and even harmful such as chewing habits, teeth shifting, and other bite issues. To replace a tooth, the most common recommendation is a bridge, partial denture, or dental implant. All options are always best discussed with your dentist.
  • Do I need to arrive early for my first appointment?
    If you have not filled out our online downloadable First Visit patient forms, please arrive 10-15 minutes early to do so. When you schedule your first appointment, we will send an email with log in information which allows access to the new patient forms.
  • Can I get treatment done without insurance?
    Yes! We do have an in house annual membership option and flexible financing options. The iSmiles Dentistry Membership is a discount dental plan that can help you save! To learn more about the membership click here:
  • It has been a while since I have been to the dentist. What should I do?
    Whether it has been 6 months or 6 years, it is never too late to get back into your dental care routine. At iSmiles Dentistry, we will bring you in to go through a thorough exam and make sure we get your dental health set down the right path.
  • Do you accept CareCredit?
    Yes!
  • Do you take emergency appointments?
    YES! We know that dental emergencies are urgent and can be very stressful, so we try our hardest to fit you in as soon as possible. Please give us a call at 714-839-3112 and we are more than happy to assist you.
  • Can I request an appointment on your website or should I call?
    Either one works! We have links to our scheduling site or you can give the office a call.
  • When is a root canal necessary?
    A root canal is necessary when the tooth is severely decayed or infected. When a root canal is done, the pulp is removed, the tooth's canal is disinfected, and a special dental filler is used to seal off the tooth. We then place a crown over the treated tooth.
  • What is in amalgam (silver) fillings, are they safe?
    Dental amalgam is a filling material that is used to restore damaged or decayed teeth. It is the most common used filling. There has been no health disorder or illness that has been found to be linked to amalgam filling. If you are unsure that amalgam is right for you, not problem. At iSmiles Dentistry, we use composite filling. This is a white filling that looks like your tooth.
  • How much radiation do I get from a dental x-ray?
    The radiation from today's new non-film digital x-rays is reduced by 90% compared to a traditional film x-ray. The amount of radiation from non-film digital x-rays is very low.
  • Do you accept dental insurance?
    We have partnerships with the majority of PPO dental insurance providers. However, we do not take DMO/HMO, Medicaid, or Medicare.
  • Does my dental insurance cover everything?
    Dental insurance is not a comprehensive solution that covers all dental care expenses required to maintain good oral health. Rather, it is designed to assist with the financial costs associated with dental care. Having dental insurance can significantly reduce your out-of-pocket expenses by offering discounted treatment fees. There are various dental insurance plans available, and the level of coverage you receive depends on the plan your employer has purchased. Insurance companies offer thousands of plans, and your employer chooses a dental plan that fits their needs. Therefore, it is your responsibility to understand your plan's details. While we are happy to help as much as possible, we cannot be expected to know all the specifics of the plan chosen by your employer.
  • Exceptions, exclusions, and downgrades?
    It is possible that your dental plan may have exceptions, exclusions, or downgrades based on the specific terms of your plan. However, please note that this does not necessarily mean that the treatment is unnecessary or that we will not treat you. Any limitations or issues with your dental plan are typically between you, your employer, and the insurance company. At iSmiles, we are committed to helping you make the most of your insurance benefits and minimizing your out-of-pocket expenses to the best of our abilities. Our team will work with you to understand the details of your dental plan and explore all available options to help you receive the care you need.
  • How much is covered?
    The amount of coverage you receive from your dental insurance plan depends on several factors, such as the yearly maximum, deductible, and your employer's chosen coverage for different types of procedures. Dental procedures fall into various categories, including Preventive (such as cleanings and exams), Basic (such as fillings), Periodontics (such as deep cleanings and gum surgeries), Major (such as crowns and dentures), Endodontics (such as root canals), and Implants. Your dental insurance plan covers each of these categories at a different percentage, as dictated by the terms of your plan. Our insurance team will review your dental insurance plan and work towards maximizing your reimbursement. However, please note that you are ultimately responsible for any outstanding account balance.
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